Staff and Board Staff

Nikki Shults

Executive Director

Nikki became the Executive Director of LBFE Boston in January 2015. Prior to that she was LBFE’s Volunteer Coordinator. She earned her BA in Gerontology and MBA in Healthcare Management at Quinnipiac University.

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Nikki began her career in case management at the Agency on Aging in New Haven, CT. She served in the Peace Corps in Ethiopia as a Health Economic Development Adviser and later Volunteer Coordinator from 2009-2013.

Nikki enjoys hiking, kayaking, skiing, volleyball and crocheting stuffed animals. She lives in Roslindale with her husband, Dan, and their two cats, Jules and Zoe.

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Cynthia Wilkerson

Program Director

Since joining LBFE in 2015, Cynthia has led the organization’s program redesign and evaluation efforts, as well as its embrace of intergenerational engagement. She received a Masters of Divinity from Harvard Divinity School, a Nonprofit Management and Leadership Certificate from Boston University’s Questrom School of Business, and has over 15 years of program management experience. In her free time, Cynthia is an avid movie and museum goer.

Stephenie Hou

Senior IG Program Manager

Stephenie joined the LBFE Boston team in February 2018 to manage our CitySites program. She earned her BS in Social Work at Bridgewater State University.

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After graduating college, Stephenie served two years as an AmeriCorps Massachusetts Promise Fellow and helped youth grades 8-12 on college and career readiness as well as volunteer and community engagement. She then went on to work as a bilingual SCO Case Manager at Somerville-Cambridge Elder Services and was later given the opportunity to have her dream job working with intergenerational programs at LBFE.

Stephenie enjoys painting handmade watercolor cards, doing arts and crafts, playing tennis, volleyball, hiking and kayaking.

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Teresa Yao

Digital Dividends Program Manager

Teresa joined LBFE Boston in September 2021 as the Digital Dividends Program Manager. She earned her JD and Master’s in Social Work at Washington University in St. Louis.

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Teresa began her career as a legal aid attorney in Chicago where she established a pilot Medical-Legal Partnership for low-income seniors between Legal Aid Chicago and Rush University Medical Center. Afterwards, Teresa worked as an attorney in St. Louis helping clients with their health care directives, wills, and trusts.

Teresa is thrilled to be at LBFE Boston, working on tech access for seniors through intergenerational programming.In her free time, Teresa enjoys trying out new recipes and cuddling with her dog Nori and cat Arya.

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Jean DeMayo

Communications and Development Manager

Jean joined LBFE Boston as Communications & Development manager in May 2022. Prior to this, she was a B2B/B2C marketing consultant for more than 20 years in 10+ industries.

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Jean’s early career includes time as an early childhood teacher, corporate marketing manager for an educational publishing company and business development manager for an educational software company. She earned her BAs in Early Childhood Education, Elementary Education, and Human Development from Boston College.

Jean enjoys spending time with family and friends, traveling, music, and serving as a community volunteer in multiple organizations on the North Shore. She lives in Middleton, MA with her husband, Greg, three children, Emma, Max & Ruby, and black goldendoodle, Rockie.

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Annie Lin

Northeastern University Co-op

Annie is a second-year student at Northeastern University studying International Business & International Affairs. “I had the pleasure of volunteering with Little Brothers- Friends of the Elderly in the past and decided to come back for my first co-op! I’ve had plenty of experience working within the restaurant industry and volunteering at various organizations, and I cannot wait to apply what I have learned from those roles and at school to the professional field.

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As someone who grew up in the suburbs of Philadelphia, it was a bit difficult adjusting to both a new school and city—I was trying to finds ways both on and off campus to get used to the area, and LBFE’s collaborative service-learning program with Northeastern University helped me do just that.

During the program, I felt more comfortable and was able to immerse myself into the Boston community in a way I never would’ve imagined. Besides my first positive encounter, I chose to co-op at LBFE to gain experience within the non-profit sector. I’ll be able to work in a small yet collaborative and close-knit setting where we all have similar interests in helping those around us.

As someone who greatly values family and friendship, I sympathize with those who do not have company very often and I hope to help relieve some of that loneliness. I’ll also be able to learn so much while working with the older generations—while simultaneously working on my Mandarin fluency at some of the CitySites (in preparations for my Taiwan study abroad trip), I’ll get to refine my people skills, communication skills, and professionalism in the workplace.

I also can’t forget about being about to hear countless stories and amusing conversations from the residents at the sites as well! By working with LBFE, I hope to learn the inner operations of a non-profit organization and to narrow down my areas of interests regarding career paths. I know I’ll learn so much and I cannot wait to grow both individually and professionally from this hands-on experience.”

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Evelyn Sanborn

Northeastern University Co-op

Evelyn is 19 years old and from Yarmouth, Maine, although she grew up in the suburbs of Boston. She is a second-year student at Northeastern University majoring in Criminal Justice and minoring in Psychology and Art. “Currently, I hope to use my degree to facilitate reform and make the criminal justice system better suited to the needs and desires of the communities it serves.

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In my free time, I love drawing and painting or doing any kind of creative project I can get my hands on. I hope my love for creativity, people, and community allows me to connect deeply with everyone I meet. I’m grateful for the opportunities and professional development skills that the Northeastern co-op program has already given me and throughout my time here I hope further to hone my communication, time management, and organizational skills.

I chose to serve with LBFE because it will give me the opportunity to work with populations that are frequently overlooked and neglected in our society. In the past I have worked at an assisted living facility and loved being able to get involved with activities such as arts and crafts, board games, and holiday parties. I also really enjoyed getting to know the residents on a personal level and I hope to be able to use some of the things I learned from them to facilitate my transition into this position.

In the future, I hope to work in Boston with populations that are actively harmed by current policy and the lack of proper programs, and I hope to use some of the skills that I learn here to make the system better for everyone involved. Getting to know the community I hope to serve in the future is incredibly important to me and I hope this position will give me that opportunity.

I hope my time at LBFE will give me a good starting point to help me better understand the needs of the community in and around Boston. In this position, I hope to step out of my comfort zone and focus on improving my communication and leadership skills. I am also looking forward to being a part of a non-profit organization and getting a better understanding of how they function. I am most excited to get to know the community and learn all there is to know about non-profit work from community members, co-workers, and supervisors.”

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Ziqi (Kiki) Wang

Northeastern University Co-op

Ziqi is a second-year Northeastern University student majoring in human service and sociology. “You can call me Kiki. During the co-op period, I will be the Program Coordinator at LBFE to support international programs and other administrative works.

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As someone who decided to work in the non-profit sector in the future, I believe that the experience working at LBFE is a valuable opportunity to have experience working with the elderly, get a comprehensive understanding of the non-profit’s structure and work, and improve my project management skills and communication skills. I also want to learn about the professional non-profit organization’s working environment.

In my free time, one thing I like to do is volunteering. I believe volunteering is a critical way to engage with and contribute to the community, as well as a necessary way to participate in public affairs. I have experience working with people with disabilities, young children, and older adults, and one thing I have learned from these experiences is the importance of empathy. Not only did I learn to think from others’ positions, but I also learned that sometimes differences in perspective are simply due to different life experiences and that it is crucial to understand and accept the differences.

Another thing I like to do is to learn about different cultures. I was born and raised in Guangdong, China, but I have shown great interest in Japanese and Korean culture. Whenever I am exposed to a new culture, I always find it fascinating and want to learn more about it.

During my co-op at LBFE, I not only want to review and improve my Cantonese (not spoken as often as it used to be after I came to the U.S.), but I look forward to contacting and learning about different cultures.”

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